Shipping Policy on the Angel

juicers and Angel juicers’ parts

Handling of customers’ inquiries

about shipping, damage or refunds

on angel juicers and angel juicers’

parts:

Angel Juicers and angel juicers’ parts sold from other website, please contact them for all your inquiries. Damage: In case of damages, Please make damage claims directly to the carrier for merchandise shipped by a common carrier.  Shipping Method: We usually ship to most worldwide destinations by Express Mail Services (EMS). At times and to certain destinations, we may ship by UPS express. We also use FedEx 3 to 5 business days in certain cases and within certain countries like when shipping from the USA warehouse. We also may use regular First Class airmail when shipping Angel juicer parts. For certain countries you may email us your request of shipping carrier (EMS or UPS for example) and we will notify you if there would be any additional fee (usually there is no additional cost to most countries other than what is listed on our shipping fee guide. Your Shipping Choice: For Commercial Juicer’s orders, we can ship using your own carrier and shipping account identification. If you prefer shipment by a certain carrier rather than leaving the choice for us, please email us first. We may charge you an added fee for selecting a certain carrier if their prices varies than what we would normally pay. Please, email us with your shipping questions. Shipping Tracking: We will email you an online shipping tracking as soon as possible after we ship. We will also update your account with the tracking information as soon as possible. We may have some delay in updating your account with the shipping tracking. Please, note that it may take up to 24-48 hours for the online tracking to be updated by the courier. Shipping Fee: If we are going to invoice you or add a shipping fee, we would state that under each product’s description. Generally, unless indicated, most countries all orders that can be shipped within an Angel Juicer box and with a juicer order, would be shipped free of charge or for certain countries with an added fee. Please, see the following shipping chart to find if your country would have any added shipping fee. Angel Juicer Commercial Juicer’s Shipping Fee: All Angel Juicer Commercial models and parts are assessed a shipping fee. Please, email us the country you would like your order to be shipped to for fee inquiries. Shipping on Angel Juicer Parts: All Angel Juicer parts that are not shipped with a juicer or we can not fit inside the same juicer box would require a shipping fee. Usually, we can fit a stainless steel cup, one extra filter, multiple extra cleaning brushes, wooden pusher with a seal, cleaning knives,and silicon packages. We cannot ship more than one extra filter or a stainless steel cup with the juicer. Extra filters and extra stainless steel cups would be assessed a shipping fee since would be shipped in a separate box than a juicer order. Separate Added or Invoiced Shipping Fee: Shipping fee is usually added after the order is completed by sending you an invoice. Alternatively, you can place your order and stop before the final payment step, then email us to add the shipping fee (if there would be any added fee) to the order so that you can pay for the complete order and any required shipping in one transaction. Any Added Shipping Fee to your Destination: Please, click here to find whether your juicer order would have an added shipping fee based on the order’s final shipping country.  Note that shipping fee is usually invoiced separately after the sale or email us after ordering, but before paying to add it to the order then you can proceed to pay. Shipping: We do our best to process your order and ship within 3 to 7 days. Once we ship, we will email you an online tracking. However, due to increase demands, at time orders maybe delayed. We would notify you as soon as possible of any anticipated delays. Out of Stock, manufacturing and released date and Sold out: We try to daily to update our stock data and add new ones. However, sometime an item you ordered is actually sold out already. If this occur to you, we will notify you as soon as possible and if we already processed your payment, we will refund you 100% the amount. Please, accept our sincerest apology for any inconvenient that may have caused you. Returned Products are assessed a Shipping Fee: If you fail to receive your order or refuse to receive it after it is shipped, then you agree to pay all our shipping fees even if we shipped you “free” or at a discount shipping rates. To most countries we ship our juicer for free or at a discount to the customer (please click here to read more). However, returned orders will forfeit any free shipping and must compensate us for the paid shipping cost. Shipping Fee is not actual: We may calculate our shipping and handling fee (mainly for Angel Juicer Parts) as an approximate. If you after ordering parts find the shipping is higher than you would anticipate, you can email us to cancel the order or email us to find if adding more items would still ship without an added shipping fee. We try to save our customers in every way possible so we all can enjoy the incredible benefit of juicing with the angel juicers line of juicers.